Q: When will my order ship?
A: We are 100% family-owned AND operated, and all of our stamps are made to order! Keeping this in mind, your order will ship within 7-10 business days.
Q: How will my order ship?
A: It will be shipped USPS first class mail or priority mail. Please note that in many cases, shipping times are longer than what is usually expected due to COVID-19.
Q: Do you ship Internationally?
A: We are happy to offer shipping to Canada, Mexico, Central & South America, and Asia. However, due to COVID-19 restrictions and the new VAT (Value-Added Tax) implemented in shipping to the UK/EU, we cannot ship to New Zealand, the UK, or Europe. For more information about these restrictions, please visit the link below. We DO ship worldwide from our Etsy shop!
UPDATED OCTOBER 2021 TO ADD:
The Postal Service™ is temporarily suspending international mail acceptance for certain destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions.
PLEASE SEE THE USPS WEBSITE FOR MORE INFORMATION. Thank you for your understanding.
Q: Is ArtFoamies an Angel company?
A: Yes we are! You have permission to use our images in creating handmade items for sale. You may sell your handmade items but must not claim the images as your own. Your items for sale must be handmade and not mechanically or mass produced. We appreciate credit to the artist and/or company. The copyrights of these images belong to ArtFoamies Stamp Company and may not be sold or redistributed in any form. You may not use our images for print on demand services such as Cafepress or Zazzle, etc. You may not sell or give these images as digital files or printed sheets. Please don't be a copycat. Respect the © copyright!
Q: Does my order come with StampBuddies?
A: We know that prior to us taking over ownership of ArtFoamies, you received a free StampBuddy with every Foamie purchased. However, this has changed and you will need to purchase StampBuddies to go with your stamps, OR, if your order is $75 or more before taxes/shipping and after discounts, we will send you ONE small StampBuddy free of charge. Thank you for understanding!
Q: Where can I purchase ArtFoamies stamps?
A: Of course you can purchase ArtFoamies stamps right here on our website, but there are many fine retailers that carry our products, too! See our Retail Partners list for options near you.
Q: How can I become a retail partner?
A: We love our retailers and invite you to partner with us! If you own a store and would like to sell ArtFoamies stamps, please contact us by e-mail at firstname.lastname@example.org or by phone at (314) 750-9975. Please note that we ask for a minimum opening order of $300 and a minimum re-order of $150, with a minimum quantity of 2 per design for all wholesale orders. Thank you!
Q: What is your return/exchange policy?
A: See also below for detailed return policy. We do not accept returns on stamps but if your product is defective, we will gladly exchange it for a new one. If there is another problem with your purchase, please contact us and we will do our best to make you a happy stamper! We strive to give amazing customer service!
Q: Can I cancel an order?
A: You may cancel your order for a full refund within 24 hours of purchase. After 24 hours, please note that there will be a 25% restocking fee.